Booking Process


>> Back to on-line reservation <<


Since our reservation system is fully automatic the whole procedure may take very short time (about 1 minute). That means that in ideal case you may get your voucher within 1 minute.

Our reservation is very easy and consists just of a few steps :

1. Select a room

There are more types of rooms available and you will choose the best suited for you. Each room comes with a picture, short description, list of amenities, pricelist and availability for the respective month or with another click for longer period.


2. Select a term

In the respective month green fields inform you that the room is vacant for this day. Now fill in the date of arrival, number of nights and number of persons. Now click on Add to your reservation. Now you will see a chart of your reservation including the price. If it is OK, click on Continue in reservation. ( Be sure that the price is definite and no further charges can be added.)

If you are more people, you can book also another room or more rooms. Now choose another room and the date of arrival and number of nights is already filled. You need just to fill the number of persons in the new room. Click on Continue in reservation.


3. Book it

Now you can see the table On-line reservation, you need to fill at least your first name, surname and email. The other data are only facultative but they will help us to communicate with you. Will you kindly read our reservation conditions and click on Reservation conditions. If you agree to them tick on the sentence I confirm that the amount for the whole stay will be deducted from my account and I also agree to reservation conditions listed above. Now click on Continue in reservation. At this moment the booking is firm.


4. Payment

Now you will see the PAY MUZO Payment Page. You have just been forwarded to the secure zone. You will see the reservation number and you can also check the amount. Fill only your card number, expiry date and CVV2/CVC2 code. Click on button MAKE PAYMENT.


5. Confirmation of your booking

Upon completion of the previous steps, we will confirm your reservation and display your voucher. Please print this voucher. This voucher will be sent to your email, too. A copy of your reservation will also be electronically sent to us.


6. Coming to Prague

Have a nice journey to Prague and we are looking forward to you. Very often, our reception staff will only require your surname but it is advisable to bring along one copy of your confirmation e-mail, too.